[Close] 

Universal Banker Officer (Sales & Service Lead) Harlan Branch

Essential Job Functions
  • Officer-in-Charge and covers for branch manager in their absence.
    Acts as the customers' first point of contact with the Bank, by serving the customers' total financial service needs by recognizing and uncovering opportunities and contributing directly to the success of the branch. (The time spent performing sales service or customer transactions will be determined by the needs of the branch)
    Responsible for a broad range of complex activities in the branch including transaction processing, new account sales, customer servicing and referral generation.
    Establishes, maintains, and deepens relationships with banking center customers to achieve branch performance goals and provide excellent customer service.
    Adapts to the needs of the branch and focus on any promotional activities and enhancing the customer experience
  • Assists the branch management with day-to-day transactions (including but not limited to approving transactions, preparing reports, etc.)
  • Creates and achieve sales referral and service goals for self and team members Supports the branch manager in the selection, hiring and training of Service Bankers and provides staff performance evaluation feedback.
  • Establishes, maintains, and deepens relationships with banking center customers to acieve branch performance goals and provide excellent customer service.
  • Adapts to the needs of the branch and focus on any promotional activities and enhancing the customer experience
  • Assists the branch management with day-to-day transactions (including but not limited to approving transactions, preparing reports, etc.)
  • Supports the branch manager in the selection, hiring and training of branch staff and provides staff performance evaluation feedback.
Other Job Duties
  • Performs other duties as assigned.

Qualifications

Required Experience
  • Requires practical knowledge of job area typically obtained through advanced education combined with experience.
  • Requires 3 years minimum prior relevant experience.
Work Experience
  • P2 - 3 yrs Requires practical knowledge of job area typically obtained through advanced education combined with experience.
    Requires 3 years minimum prior relevant experience.
Skills
  • Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts or refer customer to specialists partner.
  • Excellent customer service skills that includes good verbal and written communication.
  • Relationship building, collaboration and teamwork.
  • Problem Solving skills.
  • MMCRM, Touchpoint Teller and Systems Training and new account opening.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Clerk IV, 159 Support Services Service Center,...
Iowa City, IA University of Iowa
Staff Nurse - SWOT (Service Without Territory)
Iowa City, IA University of Iowa